Web Wiz - Solar Powered Eco Web Hosting


Website Hosting Support Specialist - Full Time

Web Wiz OfficeWe are looking for a Windows Web Hosting Technical Support Specialist and a new friend to join Web Wiz at our Offices in Poole, Bournemouth. Web Wiz is growing rapidly, and we need you as soon as possible to help us make our services even better.

Who are we?

Established in 2001, Web Wiz Ltd. is a Green Hosting and Data Centre Services Provider offering a range of Eco-Friendly Data Centre Services, Green Web Hosting, Cloud and Dedicated Servers, Managed Servers and Domain Name Registration Services.

Who are we looking for?

  • A true "geek" who has a basic understanding of web hosting technologies and who likes to solve technical problems
  • An appetite for learning new skills
  • A colleague who wants to work in a team and is friendly 

What will be your job?

  • Answering support questions, track user feedback, report and forward issues to engineers, and act as a bridge between the customers and the rest of the team.
  • Communication with customers from all around the world via a support ticket system, phone, live chat, and social media.
  • Interacting with Customers via social media and blogs.
  • Build, maintain and repair Server and Network Equipment (training can be provided)
  • Flexibility is important, you will be expected to learn new skills and work in multiple areas within the company.

Job requirements

  • Previous experience in website hosting support.
  • Perfect written English skills.
  • Customer-oriented approach and willingness to help.
  • You must know how to build and deploy an ASP.NET website so have the skills to help customers.
  • Working understanding of Web Infrastructures such as Http(s), Website files, DNS, Email, FTP and Databases.
  • Scripting/Web Development or Programming.

What's in for you?

  • £15,600 - £24,000 GBP/year (depending on your skills and type of contract).
  • Training in new skills in Windows Server, building servers, and network administration.
  • Your work will directly influence the company, you'll actually see the results of your efforts.
  • We are a small company, don't expect any typical corporate manners.

Sounds good?

Don't hesitate and send us an email with your CV.

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Web Wiz is the trading name of Web Wiz Ltd. Company registration No. 05977755. Registered in England and Wales.
Registered office: Web Wiz Ltd, Unit 18, The Glenmore Centre, Fancy Road, Poole, Dorset, BH12 4FB, UK.

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